The HP OfficeJet Pro 6978 is a multifunction printer designed for small businesses. This guide covers HP OfficeJet Pro 6978 driver installation, WiFi setup, ink replacement, and troubleshooting.
HP OfficeJet Pro 6978 Driver Download
Download the latest HP OfficeJet Pro 6978 drivers from HP's official website:
- Visit support.hp.com
- Enter "OfficeJet Pro 6978" in the search box
- Select your operating system (Windows 10/11 or macOS)
- Download HP Smart or Full Feature Driver
- Run the installer and follow the setup wizard
Installing HP OfficeJet Pro 6978 Drivers on Windows
Method 1: HP Smart App (Recommended)
- Download HP Smart from Microsoft Store
- Open HP Smart and click "Add Printer"
- Select "Set up a new printer"
- HP Smart will automatically detect and install HP OfficeJet Pro 6978 drivers
- Follow on-screen instructions to complete setup
HP OfficeJet Pro 6978 WiFi Setup
Using HP Smart App
- Download HP Smart app on your phone or computer
- Open HP Smart and tap "Add Printer"
- Select "Set up a new printer"
- Choose "HP OfficeJet Pro 6978" from discovered printers
- Enter your WiFi network password
- Wait for HP OfficeJet Pro 6978 to connect (1-2 minutes)
- Verify connection status in HP Smart app
Using Printer Control Panel
- On HP OfficeJet Pro 6978 touchscreen, tap Setup
- Navigate to "Network" > "Wireless Setup Wizard"
- Select your WiFi network from the list
- Enter WiFi password using on-screen keyboard
- Wait for HP OfficeJet Pro 6978 to connect to WiFi
HP OfficeJet Pro 6978 Ink Cartridges
HP OfficeJet Pro 6978 uses:
- HP 910 Black Ink Cartridge
- HP 910 Tri-Color Ink Cartridge (Cyan, Magenta, Yellow)
HP OfficeJet Pro 6978 Common Issues & Fixes
Issue: HP OfficeJet Pro 6978 Shows Offline
Solution:
- Check printer is powered on and connected
- Go to Settings > Devices > Printers & scanners
- Right-click HP OfficeJet Pro 6978 → "Use printer online"
- Update HP OfficeJet Pro 6978 driver if issue persists
HP OfficeJet Pro 6978 Paper Jam Fix
- Turn off HP OfficeJet Pro 6978
- Open rear access door
- Remove jammed paper gently (pull in direction of paper path)
- Check input tray for stuck paper
- Close all doors and restart printer
Need Help with HP OfficeJet Pro 6978?
Our expert technicians can help with HP OfficeJet Pro 6978 driver installation, WiFi setup, ink replacement, and troubleshooting. Call +1-888-423-7757 for 24/7 support.