HP LaserJet Pro MFP M428dn Driver Installation, Network Setup & Troubleshooting Guide 2025

The HP LaserJet Pro MFP M428dn is a reliable monochrome laser all-in-one printer with duplex printing and network connectivity. Note: The HP LaserJet Pro MFP M428dn supports USB and Ethernet (wired network) connectivity only - it does not support WiFi or wireless connectivity. This guide covers HP LaserJet Pro MFP M428dn driver installation, Ethernet network setup, and troubleshooting for Windows 10, Windows 11, and macOS.

HP LaserJet Pro MFP M428dn Driver Download

Download the latest HP LaserJet Pro MFP M428dn drivers from HP's official website:

1. Visit support.hp.com
2. Enter "LaserJet Pro MFP M428dn" in the search box
3. Select your operating system (Windows 10/11 or macOS)
4. Download the HP Universal Print Driver or Full Feature Driver
5. Run the installer and follow the setup wizard

Installing HP LaserJet Pro MFP M428dn Drivers on Windows

Method 1: HP Smart App (Recommended)

1. Download HP Smart from Microsoft Store
2. Open HP Smart and click "Add Printer"
3. Select "Set up a new printer"
4. HP Smart will automatically detect and install HP LaserJet Pro MFP M428dn drivers
5. Follow on-screen instructions to complete setup

Method 2: Manual Driver Installation

1. Download HP LaserJet Pro MFP M428dn driver package from HP website
2. Extract the downloaded file
3. Run setup.exe as Administrator
4. Select "Install Printer Driver"
5. Choose connection type (USB or Network/Ethernet)
6. Complete the installation wizard

HP LaserJet Pro MFP M428dn Ethernet Network Setup

Important: The M428dn connects via Ethernet cable only - it does not support WiFi. Connect the printer to your network router or switch using an Ethernet cable.

Setting Up Ethernet Connection

1. Connect one end of an Ethernet cable to the Ethernet port on the HP LaserJet Pro MFP M428dn
2. Connect the other end to an available port on your router or network switch
3. Turn on the printer
4. Wait 30-60 seconds for the printer to obtain an IP address from your network
5. Print a network configuration page from the printer control panel to verify the IP address
6. Note the IP address shown on the configuration page

HP LaserJet Pro MFP M428dn Troubleshooting

Issue: "Driver Not Found" Error

Solution:

1. Uninstall existing HP LaserJet Pro MFP M428dn driver from Device Manager
2. Restart your computer
3. Download fresh driver from HP website
4. Install driver in Administrator mode

Issue: HP LaserJet Pro MFP M428dn Shows Offline

Solution:

1. Check printer is powered on and connected
2. Go to Settings > Devices > Printers & scanners
3. Right-click HP LaserJet Pro MFP M428dn → "Use printer online"
4. Update HP LaserJet Pro MFP M428dn driver if issue persists

HP LaserJet Pro MFP M428dn Driver for Mac

1. Download HP LaserJet Pro MFP M428dn driver from HP website (macOS version)
2. Open downloaded .dmg file
3. Run HP Easy Start or installer package
4. Follow installation wizard
5. Add printer in System Preferences > Printers & Scanners
6. Select Ethernet network connection (Bonjour or IP address)

HP LaserJet Pro MFP M428dn Toner Cartridge

HP LaserJet Pro MFP M428dn uses:

• HP 85A Black Original Toner Cartridge (standard yield: ~2,600 pages)
• HP 85X Black High-Yield Toner Cartridge (high yield: ~6,500 pages)

HP LaserJet Pro MFP M428dn Features

The M428dn is a monochrome all-in-one printer with:

• Print, Scan, Copy capabilities
• Automatic Duplex Printing - Print on both sides automatically
• Network Connectivity - Ethernet (wired network only - no WiFi)

HP LaserJet Pro MFP M428dn Common Issues

Paper Jams

If you experience paper jams:

1. Turn off printer and unplug power cord
2. Open all access doors (front, rear, duplexer)
3. Remove jammed paper carefully (pull in direction of paper flow)
4. Check for torn paper pieces
5. Close all doors and restart printer

Updating HP LaserJet Pro MFP M428dn Drivers

1. Open HP Smart or visit HP Support website
2. Check for HP LaserJet Pro MFP M428dn driver updates
3. Download latest driver version
4. Uninstall old driver first (optional but recommended)
5. Install new HP LaserJet Pro MFP M428dn driver
6. Restart computer and printer

HP LaserJet Pro MFP M428dn Network Printing Configuration

Note: The M428dn does not support WiFi or mobile printing. To print from multiple computers, connect the printer to your network via Ethernet cable. All computers on the same network can then access the printer using its IP address.

For network printing:

1. Ensure HP LaserJet Pro MFP M428dn is connected to network via Ethernet
2. Add the printer to each computer using its IP address
3. Use Settings > Devices > Add printer > Add printer using IP address on Windows
4. Or use System Preferences > Printers & Scanners > Add on Mac
5. Enter the printer's IP address when prompted

HP LaserJet Pro MFP M428dn Specifications

• Print Speed: Up to 38 pages per minute (ppm)
• First Page Out: As fast as 7.3 seconds
• Resolution: Up to 600 x 600 dpi
• Connectivity: USB, Ethernet (wired network only - no WiFi)
• Paper Capacity: 250-sheet input tray
• Duplex Printing: Automatic (standard)
• Functions: Print, Scan, Copy

Need Help with HP LaserJet Pro MFP M428dn?

If you're experiencing HP LaserJet Pro MFP M428dn driver issues, Ethernet network connection problems, or need help with setup, our expert technicians can help. We provide remote support to install, update, or troubleshoot HP LaserJet Pro MFP M428dn printers. Call +1-888-423-7757 for 24/7 assistance.