HP LaserJet Pro M15w Driver Installation, WiFi Setup & Troubleshooting Guide 2025

The HP LaserJet Pro M15w is a compact monochrome laser printer with wireless printing capabilities. This guide covers HP LaserJet Pro M15w driver installation, WiFi setup, and troubleshooting for Windows 10, Windows 11, and macOS.

HP LaserJet Pro M15w Driver Download

Download the latest HP LaserJet Pro M15w drivers from HP's official website:

1. Visit support.hp.com
2. Enter "LaserJet Pro M15w" in the search box
3. Select your operating system (Windows 10/11 or macOS)
4. Download the HP Universal Print Driver or Full Feature Driver
5. Run the installer and follow the setup wizard

Installing HP LaserJet Pro M15w Drivers on Windows

Method 1: HP Smart App (Recommended)

1. Download HP Smart from Microsoft Store
2. Open HP Smart and click "Add Printer"
3. Select "Set up a new printer"
4. HP Smart will automatically detect and install HP LaserJet Pro M15w drivers
5. Follow on-screen instructions to complete setup

Method 2: Manual Driver Installation

1. Download HP LaserJet Pro M15w driver package from HP website
2. Extract the downloaded file
3. Run setup.exe as Administrator
4. Select "Install Printer Driver"
5. Choose connection type (USB or Network/Ethernet)
6. Complete the installation wizard

HP LaserJet Pro M15w WiFi Setup

Using HP Smart App

1. Download HP Smart app on your phone or computer
2. Open HP Smart and tap "Add Printer"
3. Select "Set up a new printer"
4. Choose "HP LaserJet Pro M15w" from discovered printers
5. Enter your WiFi network password
6. Wait for printer to connect (1-2 minutes)
7. Verify connection status in HP Smart app

Using Printer Control Panel

1. On HP LaserJet Pro M15w, press WiFi button
2. Press Information button to print network configuration page
3. Use HP Smart app to complete WiFi setup
4. Or navigate to "Network" > "Wireless Setup Wizard" on control panel
5. Select your WiFi network and enter password

HP LaserJet Pro M15w Troubleshooting

Issue: "Driver Not Found" Error

Solution:

1. Uninstall existing HP LaserJet Pro M15w driver from Device Manager
2. Restart your computer
3. Download fresh driver from HP website
4. Install driver in Administrator mode

Issue: HP LaserJet Pro M15w Shows Offline

Solution:

1. Check printer is powered on and connected
2. Go to Settings > Devices > Printers & scanners
3. Right-click HP LaserJet Pro M15w → "Use printer online"
4. Update HP LaserJet Pro M15w driver if issue persists

Issue: HP LaserJet Pro M15w Not Connecting to WiFi

Solutions:

• Ensure HP LaserJet Pro M15w is within range of WiFi router
• Check you're using 2.4GHz WiFi (not 5GHz - M15w only supports 2.4GHz)
• Verify WiFi password is correct
• Restart HP LaserJet Pro M15w and router
• Reset HP LaserJet Pro M15w network settings and try again
• Ensure printer and computer are on the same network

HP LaserJet Pro M15w Driver for Mac

1. Download HP LaserJet Pro M15w driver from HP website (macOS version)
2. Open downloaded .dmg file
3. Run HP Easy Start or installer package
4. Follow installation wizard
5. Add printer in System Preferences > Printers & Scanners
6. Select wireless connection when adding printer

HP LaserJet Pro M15w Toner Cartridge

HP LaserJet Pro M15w uses:

• HP 18A Black Original LaserJet Toner Cartridge (standard yield: ~700 pages)

Note: The HP LaserJet Pro M15w uses a compact toner cartridge designed for home office use. Make sure to use genuine HP 18A cartridges for best results.

HP LaserJet Pro M15w Mobile Printing

Print from your phone or tablet to HP LaserJet Pro M15w:

1. Install HP Smart app on your mobile device
2. Ensure mobile device and HP LaserJet Pro M15w are on same WiFi network
3. Open HP Smart app and select HP LaserJet Pro M15w
4. Choose document or photo to print
5. Tap "Print"

HP LaserJet Pro M15w Common Issues

Paper Jams

If you experience paper jams:

1. Turn off printer and unplug power cord
2. Open front access door
3. Remove jammed paper carefully (pull in direction of paper path)
4. Check input tray for stuck paper
5. Close access door and restart printer

Low Toner Warnings

When toner is low:

1. Replace HP 18A toner cartridge
2. Open front access door
3. Remove old cartridge and install new one
4. Close door and wait for printer to calibrate
5. Print a test page to verify installation

Print Quality Issues

If print quality is poor:

• Check toner cartridge is properly installed
• Replace toner cartridge if it's low or empty
• Use recommended paper type and quality
• Clean the printer's interior (when powered off and cooled)
• Check for paper jams or obstructions

Updating HP LaserJet Pro M15w Drivers

1. Open HP Smart or visit HP Support website
2. Check for HP LaserJet Pro M15w driver updates
3. Download latest driver version
4. Uninstall old driver first (optional but recommended)
5. Install new HP LaserJet Pro M15w driver
6. Restart computer and printer

HP LaserJet Pro M15w Specifications

• Print Speed: Up to 19 pages per minute (ppm)
• First Page Out: As fast as 7.3 seconds
• Monthly Duty Cycle: Up to 8,000 pages
• Paper Capacity: 150 sheets input tray
• Connectivity: USB and WiFi
• Dimensions: Compact design perfect for small spaces

Need Help with HP LaserJet Pro M15w?

If you're experiencing HP LaserJet Pro M15w driver issues, WiFi problems, or need help with setup, our expert technicians can help. We provide remote support to install, update, or troubleshoot HP LaserJet Pro M15w printers. Call +1-888-423-7757 for 24/7 assistance.