The HP LaserJet Pro MFP M477fdw and HP LaserJet Pro MFP M477fdn are color all-in-one printers with print, scan, copy, and fax capabilities. This comprehensive guide covers everything you need to know for both models: driver installation, WiFi setup, paper jam troubleshooting, and toner replacement. Whether you're setting up your HP LaserJet Pro MFP M477fdw or M477fdn for the first time or troubleshooting issues, this guide has you covered.
Model Variants Covered
This guide applies to the following HP LaserJet Pro MFP color models:
- HP LaserJet Pro MFP M477fdw - Wireless duplex color model
- HP LaserJet Pro MFP M477fdn - Network duplex color model
Note: The "fdw" suffix indicates Fax, Duplex, Wireless capabilities, while "fdn" indicates Fax, Duplex, Network (wired) capabilities. Both models use the same drivers and have similar setup procedures.
Part 1: HP LaserJet Pro MFP M477fdw/M477fdn Driver Installation
HP LaserJet Pro MFP M477fdw/M477fdn Driver Download
Download the latest drivers for HP LaserJet Pro MFP M477fdw or M477fdn from HP's official website:
- Visit support.hp.com
- Enter "LaserJet Pro MFP M477" or your specific model (M477fdw/M477fdn) in the search box
- Select your operating system (Windows 10/11 or macOS)
- Download the HP Universal Print Driver or Full Feature Driver
- Run the installer and follow the setup wizard
Installing HP LaserJet Pro MFP M477fdw/M477fdn Drivers on Windows
Method 1: HP Smart App (Recommended)
- Download HP Smart from Microsoft Store
- Open HP Smart and click "Add Printer"
- Select "Set up a new printer"
- HP Smart will automatically detect and install HP LaserJet Pro MFP M477fdw/M477fdn drivers
- Follow on-screen instructions to complete setup
Method 2: Manual Driver Installation
- Download HP LaserJet Pro MFP M477fdw/M477fdn driver package from HP website
- Extract the downloaded file
- Run setup.exe as Administrator
- Select "Install Printer Driver"
- Choose connection type (USB, Network, or Wireless)
- Complete the installation wizard
HP LaserJet Pro MFP M477fdw/M477fdn Driver Issues & Fixes
Issue: "Driver Not Found" Error
Solution:
- Uninstall existing HP LaserJet Pro MFP M477fdw/M477fdn driver from Device Manager
- Restart your computer
- Download fresh driver from HP website
- Install driver in Administrator mode
Issue: HP LaserJet Pro MFP M477fdw/M477fdn Shows Offline
Solution:
- Check printer is powered on and connected
- Go to Settings > Devices > Printers & scanners
- Right-click HP LaserJet Pro MFP M477fdw/M477fdn → "Use printer online"
- Update HP LaserJet Pro MFP M477fdw/M477fdn driver if issue persists
HP LaserJet Pro MFP M477fdw/M477fdn Driver for Mac
- Download HP LaserJet Pro MFP M477fdw/M477fdn driver from HP website (macOS version)
- Open downloaded .dmg file
- Run HP Easy Start or installer package
- Follow installation wizard
- Add HP LaserJet Pro MFP M477fdw/M477fdn in System Preferences > Printers & Scanners
Part 2: HP LaserJet Pro MFP M477fdw/M477fdn WiFi Setup & Wireless Connection
Note: WiFi setup applies to the M477fdw model. The M477fdn model uses wired network connection.
HP LaserJet Pro MFP M477fdw WiFi Setup Requirements
- HP LaserJet Pro MFP M477fdw printer powered on
- WiFi network name (SSID) and password
- 2.4GHz WiFi network (M477fdw doesn't support 5GHz)
- Computer or mobile device on same network
Method 1: HP Smart App WiFi Setup (M477fdw)
- Download HP Smart app on your phone or computer
- Open HP Smart and tap "Add Printer"
- Select "Set up a new printer"
- Choose "HP LaserJet Pro MFP M477fdw" from discovered printers
- Enter your WiFi network password
- Wait for printer to connect (1-2 minutes)
- Verify connection status in HP Smart app
Method 2: Printer Control Panel WiFi Setup (M477fdw)
- On HP LaserJet Pro MFP M477fdw control panel, press Setup button
- Navigate to "Network" or "Wireless Setup Wizard"
- Select "Wireless Setup Wizard"
- Printer will scan for available WiFi networks
- Select your WiFi network from the list
- Enter WiFi password using printer keypad
- Wait for printer to connect to WiFi
- Print network configuration page to verify connection
Network Setup for M477fdn (Wired Connection)
For the HP LaserJet Pro MFP M477fdn model with wired network:
- Connect Ethernet cable from printer to router/switch
- Print network configuration page from printer control panel
- Note the printer IP address
- On Windows: Settings > Devices > Add printer > Add printer using IP address
- Enter printer IP address and complete setup
HP LaserJet Pro MFP M477fdw WiFi Connection Issues
Issue: M477fdw Not Connecting to WiFi
Solutions:
- Ensure HP LaserJet Pro MFP M477fdw/M477fdn is within range of WiFi router
- Check you're using 2.4GHz WiFi (not 5GHz)
- Verify WiFi password is correct
- Restart HP LaserJet Pro MFP M477fdw/M477fdn and router
- Reset HP LaserJet Pro MFP M477fdw/M477fdn network settings and try again
Part 3: HP LaserJet Pro MFP M477fdw/M477fdn Paper Jam Fix & Troubleshooting
HP LaserJet Pro MFP M477fdw/M477fdn Paper Jam Locations
Paper can jam in several areas of the HP LaserJet Pro MFP M477fdw/M477fdn:
- Input tray: Paper feed area
- Duplex unit: Double-sided printing mechanism
- Output area: Where printed pages exit
- ADF (Automatic Document Feeder): For scanning/copying
- Fuser area: Internal heating component
How to Clear HP LaserJet Pro MFP M477fdw/M477fdn Paper Jam
- Turn off HP LaserJet Pro MFP M477fdw/M477fdn and unplug power cord
- Remove paper tray and check for stuck paper
- Open front and rear access doors
- Gently pull jammed paper in direction of paper flow
- Check ADF area if scanning/copying
- Remove all paper fragments
- Close all doors and restart printer
Part 4: HP LaserJet Pro MFP M477fdw/M477fdn Toner Issues & Replacement
HP LaserJet Pro MFP M477fdw/M477fdn Toner Cartridges
The HP LaserJet Pro MFP M477fdw/M477fdn uses color toner cartridges:
- HP 206A Black Toner Cartridge (yield: ~2,500 pages)
- HP 206A Cyan Toner Cartridge (yield: ~2,000 pages)
- HP 206A Magenta Toner Cartridge (yield: ~2,000 pages)
- HP 206A Yellow Toner Cartridge (yield: ~2,000 pages)
How to Replace HP LaserJet Pro MFP M477fdw/M477fdn Toner
- Open front access door on HP LaserJet Pro MFP M477fdw/M477fdn
- Wait for toner carriage to move to replacement position
- Remove old toner cartridge (Black, Cyan, Magenta, or Yellow)
- Remove protective tape from new toner cartridge
- Gently shake new cartridge 3-4 times
- Insert new toner cartridge until it clicks
- Close front door and wait for calibration
- Print test page to verify color quality
HP LaserJet Pro MFP M477fdw/M477fdn Color Print Quality Issues
Faded Colors or Poor Color Quality
Solutions:
- Check toner levels for all color cartridges
- Replace low or empty color toner cartridges
- Run printer calibration from control panel
- Clean printer interior if needed
Need Help with Your HP LaserJet Pro MFP M477fdw/M477fdn?
If you're experiencing any issues with your HP LaserJet Pro MFP M477fdw/M477fdn - whether it's driver problems, WiFi connection issues, paper jams, or toner replacement - our expert technicians can help. We provide remote support to install drivers, configure wireless settings, troubleshoot paper jams, and assist with toner replacement. Call +1-888-423-7757 for 24/7 assistance.