Setup & Installation

HP Envy 5000 Driver Installation, WiFi Setup & Troubleshooting Guide 2025

2025-12-11•Printer Support Team

The HP Envy 5000 is a compact all-in-one printer perfect for home use. This guide covers HP Envy 5000 driver installation, WiFi setup, and troubleshooting for Windows 10, Windows 11, and macOS.

HP Envy 5000 Driver Download

Download the latest HP Envy 5000 drivers from HP's official website:

  1. Visit support.hp.com
  2. Enter "Envy 5000" in the search box
  3. Select your operating system (Windows 10/11 or macOS)
  4. Download HP Smart or Full Feature Driver
  5. Run the installer and follow the setup wizard

Installing HP Envy 5000 Drivers on Windows

Method 1: HP Smart App (Recommended)

  1. Download HP Smart from Microsoft Store
  2. Open HP Smart and click "Add Printer"
  3. Select "Set up a new printer"
  4. HP Smart will automatically detect and install HP Envy 5000 drivers
  5. Follow on-screen instructions to complete setup

Method 2: Manual Driver Installation

  1. Download HP Envy 5000 driver package from HP website
  2. Extract the downloaded file
  3. Run setup.exe as Administrator
  4. Select "Install Printer Driver"
  5. Choose connection type (USB or Network/Ethernet)
  6. Complete the installation wizard

HP Envy 5000 WiFi Setup

Using HP Smart App

  1. Download HP Smart app on your phone or computer
  2. Open HP Smart and tap "Add Printer"
  3. Select "Set up a new printer"
  4. Choose "HP Envy 5000" from discovered printers
  5. Enter your WiFi network password
  6. Wait for printer to connect (1-2 minutes)
  7. Verify connection status in HP Smart app

Using Printer Control Panel

  1. On printer control panel, press WiFi button
  2. Navigate to "Network" > "Wireless Setup Wizard"
  3. Select your WiFi network from the list
  4. Enter WiFi password using printer touchscreen
  5. Wait for printer to connect to WiFi

HP Envy 5000 Troubleshooting

Issue: "Driver Not Found" Error

Solution:

  1. Uninstall existing HP Envy 5000 driver from Device Manager
  2. Restart your computer
  3. Download fresh driver from HP website
  4. Install driver in Administrator mode

Issue: HP Envy 5000 Shows Offline

Solution:

  1. Check printer is powered on and connected
  2. Go to Settings > Devices > Printers & scanners
  3. Right-click HP Envy 5000 → "Use printer online"
  4. Update HP Envy 5000 driver if issue persists

HP Envy 5000 Driver for Mac

  1. Download HP Envy 5000 driver from HP website (macOS version)
  2. Open downloaded .dmg file
  3. Run HP Easy Start or installer package
  4. Follow installation wizard
  5. Add printer in System Preferences > Printers & Scanners
  6. Select Ethernet network connection (Bonjour or IP address)

HP Envy 5000 Ink Cartridges

HP Envy 5000 uses:

  • HP 67 Black Ink Cartridge
  • HP 67 Tri-Color Ink Cartridge (Cyan, Magenta, Yellow)

Note: The HP 67 cartridges provide high-quality printing for documents and photos. Replace cartridges when low ink warnings appear.

HP Envy 5000 Common Issues

Paper Jams

If you experience paper jams:

  1. Turn off printer and unplug power cord
  2. Open all access doors
  3. Remove jammed paper carefully (pull in direction of paper flow)
  4. Check for torn paper pieces
  5. Close all doors and restart printer

Print Quality Issues

If print quality is poor:

  • Run print head cleaning utility from HP Smart app
  • Check ink cartridges are properly installed
  • Replace low or empty ink cartridges
  • Use recommended paper type and quality
  • Align print heads from printer settings

Updating HP Envy 5000 Drivers

  1. Open HP Smart or visit HP Support website
  2. Check for HP Envy 5000 driver updates
  3. Download latest driver version
  4. Uninstall old driver first (optional but recommended)
  5. Install new HP Envy 5000 driver
  6. Restart computer and printer

HP Envy 5000 Mobile Printing

Print from your phone or tablet to HP Envy 5000:

  1. Install HP Smart app on your mobile device
  2. Ensure mobile device and HP Envy 5000 are on same WiFi network
  3. Open HP Smart app and select HP Envy 5000
  4. Choose document or photo to print
  5. Tap "Print"

HP Envy 5000 Specifications

  • Print Speed: Up to 7.5 pages per minute (ppm) black, up to 5.5 ppm color
  • Resolution: Up to 4800 x 1200 dpi
  • Connectivity: USB, WiFi
  • Paper Capacity: 100-sheet input tray
  • Functions: Print, Scan, Copy
  • Ink Type: HP 67 cartridges

Need Help with HP Envy 5000?

If you're experiencing HP Envy 5000 driver issues, WiFi problems, or need help with setup, our expert technicians can help. We provide remote support to install, update, or troubleshoot HP Envy 5000 printers. Call +1-888-423-7757 for 24/7 assistance.